Wema Bank Plc – the inventor of Nigeria’s first fully digital bank, ALAT – has wadded into allegations of verbal abuse levelled against a staff of Wema Bank on social media.
A statement signed by Head, Brand & Marketing Communication for WEMA Bank, Funmilayo Falola, Wema Bank assures all that the issue is already being investigated.
The statement reads; Our attention has been drawn to an allegation of verbal abuse leveled against a staff of Wema Bank on social media, allegedly following some information from staff.
At Wema Bank, our staff is our most valued assets and we treasure them greatly.
Equity, fairness, and mutual respect are the gold standards of our practice, operations, and relations with both internal and external stakeholders at Wema Bank. These are firmly rooted in our values spanning over 75 years of existence.
We respect and uphold the rights and dignity of all members of staff, irrespective of their age, gender, or position in our organization. Their contributions to the growth of the business and the success of our customers across all our business touchpoints are of immense value.
Wema Bank, therefore, assures all their stakeholders that the issue which was already being investigated at the highest level of the organization will receive appropriate redress that will be comforting to the affected parties. “We nevertheless thank our stakeholders for their patience as we conclude our investigations.”